Give praise

Don’t be afraid to call others out for doing a great job. Make time for giving praise each week and you’ll be amazed at what can happen. »


Bad communication is a key cause of problems within any team – when you trace problems back, they usually come down to a failure to communicate. Over-communication of the basics can help. »

Giving and receiving feedback

When was the last time you gave someone helpful, constructive feedback that wasn’t entirely positive? When did you last receive feedback? Probably not in a long time. It’s time to change that. »

For the record

Why and how we record internal meetings at GoSquared. »

The 5 dysfunctions of a team

We recently grabbed lunch with another London based startup, and during conversation with the founder, he recommended a book I hadn't come across before – The Five »