General Magic

The story of one of the greatest teams of product, engineering, marketing, and leadership people coming together to build a device eerily similar to the iPhone, but in the early 90s. »

Give praise

Don’t be afraid to call others out for doing a great job. Make time for giving praise each week and you’ll be amazed at what can happen. »

Be your own customer

Whether you sell a piece of software, you run a government department, or you’re putting on an event, it’s all too easy to think you’ve catered to your customer’s needs. But step into the shoes of your customer and you might just change your mind. »


Bad communication is a key cause of problems within any team – when you trace problems back, they usually come down to a failure to communicate. Over-communication of the basics can help. »

The customer is right

You don’t lose customers by actively annoying them. You lose them through neglect. Listen to your customers and act on their feedback – they’re usually right. »

Giving and receiving feedback

When was the last time you gave someone helpful, constructive feedback that wasn’t entirely positive? When did you last receive feedback? Probably not in a long time. It’s time to change that. »

If you can sell one, you can sell two...

My sister recently started her own business – selling beautiful, handmade, refillable candles. I'm incredibly proud of her achievements so far, and I can't wait to see »

For the record

Why and how we record internal meetings at GoSquared. »